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Privacy Policy

Your privacy matters to us. Here's how we protect and respect your information.

Last updated: October 14, 2026

Introduction

StitchPhoto ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our needlepoint pattern generation service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided by social login)
  • Password (encrypted) if you register directly

Social Login Information

If you sign in with Google or Facebook, we receive:

  • Your email address
  • Your name
  • Profile picture (optional)
Important: We do not receive or store your social media passwords.

Pattern Data

When you create patterns, we store:

  • Images you upload
  • Generated pattern files (PDFs)
  • Pattern settings (mesh count, colors, etc.)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. We only store:

  • Transaction records
  • Purchase history

How We Use Your Information

We use your information to:

  • Provide and maintain our pattern generation service
  • Process your payments and fulfill orders
  • Send you receipts and order confirmations
  • Communicate important service updates
  • Improve our service and develop new features
  • Prevent fraud and ensure security
Our Promise: We will never sell your personal information to third parties.

Data Storage and Security

Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted connections (HTTPS/SSL)
  • Secure password storage (hashed and salted)
  • Regular security updates and monitoring
  • Limited access to personal data

Third-Party Services

We use the following third-party services that may collect information:

  • Google OAuth: For Google sign-in (Google Privacy Policy )
  • Facebook Login: For Facebook sign-in (Facebook Privacy Policy )
  • Stripe: For payment processing (Stripe Privacy Policy )

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your patterns and data
  • Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at support@stitchphoto.com.

Cookies

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Provide security features

You can control cookies through your browser settings, but disabling cookies may limit functionality.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for material changes)

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: support@stitchphoto.com
  • Address: [Your business address]
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