Privacy Policy
Your privacy matters to us. Here's how we protect and respect your information.
Last updated: October 14, 2026
Introduction
StitchPhoto ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our needlepoint pattern generation service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided by social login)
- Password (encrypted) if you register directly
Social Login Information
If you sign in with Google or Facebook, we receive:
- Your email address
- Your name
- Profile picture (optional)
Pattern Data
When you create patterns, we store:
- Images you upload
- Generated pattern files (PDFs)
- Pattern settings (mesh count, colors, etc.)
Payment Information
Payment processing is handled by Stripe. We do not store your credit card information on our servers. We only store:
- Transaction records
- Purchase history
How We Use Your Information
We use your information to:
- Provide and maintain our pattern generation service
- Process your payments and fulfill orders
- Send you receipts and order confirmations
- Communicate important service updates
- Improve our service and develop new features
- Prevent fraud and ensure security
Data Storage and Security
Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted connections (HTTPS/SSL)
- Secure password storage (hashed and salted)
- Regular security updates and monitoring
- Limited access to personal data
Third-Party Services
We use the following third-party services that may collect information:
- Google OAuth: For Google sign-in (Google Privacy Policy )
- Facebook Login: For Facebook sign-in (Facebook Privacy Policy )
- Stripe: For payment processing (Stripe Privacy Policy )
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your patterns and data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at support@stitchphoto.com.
Cookies
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Provide security features
You can control cookies through your browser settings, but disabling cookies may limit functionality.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for material changes)
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@stitchphoto.com
- Address: [Your business address]